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Auto Accidents: How Long Do Insurance Companies Investigate?

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Auto accidents can be stressful, and dealing with insurance companies is a significant part of that stress. Unfortunately, insurance investigations are a necessary part of the auto accident process. 

You may be asking, why do investigations take so long? Or what steps can I take to make the process go quicker? These are important questions to your case because the length of the investigation determines when you will receive compensation for the crash. 

Fortunately, DeHoyos Accident Attorneys has answers to these questions, and this article should provide you with most of them. However, each auto accident case is unique and may require further investigations not mentioned here. If you have been injured in a car accident and are waiting for insurance companies to complete the investigation, call our Houston office today. 

How are Auto Accidents Investigated? 

Understanding how insurance companies investigate auto accidents and the time involved is crucial for anyone involved in such a situation. When a car accident happens, insurance companies begin a thorough investigation of the scene. This investigation is essential to determine the appropriate response to an insurance claim, but it can sometimes take a long time. Here’s a detailed look at why this process can be so time-consuming:

  • Gathering Information: The first step involves collecting extensive details about the accident. This includes the accident report, statements from witnesses, and police records. The insurance company tries to gather as much evidence as possible to accurately assess the situation.
  • Assessing Vehicle Damage: The extent of damage to the vehicles involved is closely examined. This often requires the expertise of mechanics because insurance companies need to understand the severity and the costs of the damage.
  • Determining Fault: A critical part of the investigation is determining who is at fault for the accident. This process involves a careful examination of all of the evidence, and it is often complex. It requires piecing together various accounts and evidence to arrive at a definitive conclusion.
  • Talking with the Participants: Insurance companies communicate with all parties involved in the accident. This includes the drivers, witnesses, police officers, and sometimes medical professionals if there were injuries. Collecting all this information takes time. 
  • Following Legal Requirements: The investigation must comply with legal standards and insurance regulations. This ensures that the process is lawful and follows the guidelines. Bureaucracy takes time, and no one wants to skip the important legalities. 
  • Preventing Fraud: A key aspect of the investigation is to identify any potential fraudulent claims. This is an important step to ensure the integrity of the claim process. Without this step, the insurance companies would be paying out for every fraudulent claim. It’s important that they check all the facts. 
  • Negotiation Process: In cases where there is a dispute over the claim, negotiations are necessary. This can be a time-consuming process because it involves back-and-forth discussions to reach a settlement.

The duration of the investigation varies depending on the complexity of the accident and the clarity of the details involved. If you have questions about your own auto accident, call DeHoyos Accident Attorneys today. 

Reasons for Delays in the Claims Process

There are several reasons why the auto accident settlement claims process might take longer than expected:

  • Incomplete or Incorrect Information: If the claim lacks crucial information or contains errors, additional time is required to rectify these issues.
  • Complex Claims: Claims involving significant financial aspects, multiple parties, or unclear liability need a more in-depth investigation.
  • Legal and Medical Issues: Legal complications or serious injuries need additional legal proceedings or medical evaluations. This can also extend the timeline.
  • Investigative Challenges: Difficulties accessing the accident site, obtaining police reports, or contacting witnesses can lead to delays.
  • Fraud Checks: Vigilant checks for potential fraud can add to the time taken to process the claim.
  • Responsiveness Issues: Delays in responses from involved parties can prolong the process. Be sure to communicate with your attorney when they need clarification on your story. 

Accelerating the Claims Process

There are a few steps you can take to expedite the claims process and get your settlement faster. These involve: 

  • Prompt Reporting: Notify your insurance company and the police about the accident as soon as possible.
  • Providing Complete Information: Compile all necessary details quickly, including the police report, photos, witness contacts, etc.
  • Maintaining Medical Records: If injured, keep detailed records of all medical consultations and treatments. This makes the process go faster because the insurance company doesn’t have to search for this information. 
  • Understanding Your Policy: Knowledge of your insurance coverage can aid in speeding up the process. The more information you have, the quicker you can answer questions. 
  • Regular Follow-ups: Keep in touch with your insurance company to stay updated on the claim’s progress—that way, you’ll know when to expect it. 
  • Honesty: Always provide accurate and truthful information about your auto accident to the authorities. Let your attorney find the fault with the other driver. 

How an Auto Accident Attorney Can Help

Hiring an attorney, like our experts at DeHoyos Accident Attorneys in Houston, Texas, can be beneficial in navigating the claims process. We can help in many ways, but here are just a few: 

  • Assistance with Insurance Law: Our attorney’s understanding of insurance laws ensures that all procedures are correctly followed.
  • Communicating Effectively: Our attorneys can make the interactions with insurance companies smoother, which might reduce delays.
  • Document Management: We assist in organizing and presenting all necessary documentation and evidence.
  • Negotiation Skills: Our attorneys are experienced in negotiations and can fight for a fair settlement. We also handle any disputes regarding fault or damage assessments.
  • Preventing Delays: We can address potential issues early so they don’t cause delays later on. 
  • Legal Representation: If the case goes to court, we will represent your interests. By managing the complex aspects of the claim, our attorneys can reduce your stress.

It’s important to consider the costs and benefits of hiring an attorney, especially in complex cases or where significant disagreements exist. By understanding these aspects of the insurance investigation process, you can better navigate the aftermath of an auto accident and work toward a quick and effective settlement. Call DeHoyos Accident Attorneys today at (832) 745-4878 for a free consultation. 



















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“I can’t say enough good things about DeHoyos Accident Attorneys! Mr. Ryan DeHoyos is extremely knowledgeable in his field of Personal Injury. I was injured in a motor vehicle accident last year and Mr. DeHoyos stopped at nothing to get me the compensation I deserved. He kept me updated on my case regularly and guided me to get the medical care I needed. Additionally, his staff is so kind and caring, especially Ashley… Thank you, DeHoyos Accident Attorneys for your professionalism in closing my case…and WINNING big!”


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