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Shopping at Walmart should be safe and straightforward, but wet floors, cluttered aisles, and other hazards can cause shoppers in Houston to suffer injuries that require emergency medical attention.
You have more than just medical bills to worry about when Walmart’s negligence hurts you. You also have to deal with a massive company with teams of lawyers whose job it is to deny or downplay your claim.
At DeHoyos Accident Attorneys, we level the playing field for injured Houston shoppers. Ryan DeHoyos represents Houston-area clients in slip-and-fall claims against major retailers and their insurance companies.
We are familiar with Walmart’s defense playbook and know how to counter their tactics to help you obtain the compensation you deserve for your medical expenses, lost wages, and pain and suffering.
A slip and fall at Walmart can leave you with serious injuries and mounting medical bills. DeHoyos Accident Attorneys handles Walmart injury cases throughout Houston, fighting for the compensation you deserve while you focus on recovery.
We work on a contingency fee basis, meaning you pay nothing unless we win your case. Our team provides compassionate, personalized service to every client who walks through our doors. Call (832) 743-2104 now for your free Walmart injury consultation.
Premises liability is the area of law that holds property owners responsible for maintaining safe conditions on their premises. This premises liability requirement means Walmart must keep its stores reasonably safe for customers like you.
To win your case, you must prove four essential elements:
A hazard like spilled liquid, fallen merchandise, or damaged flooring created an unreasonable risk
Store employees either created the hazard or failed to discover it through reasonable inspections
The store didn’t repair the problem or provide adequate warnings, like wet floor signs
The fall directly caused measurable losses, including medical bills and lost wages
Not every fall qualifies as a valid claim. You must show that Walmart’s negligence, not your own actions, caused the accident and your injuries.
Walmart handles all injury claims through Claims Management, Inc. (CMI), a third-party administrator. CMI’s job is to protect Walmart’s interests by minimizing payouts and denying allegations whenever possible.
The corporation itself, not individual employees, bears responsibility for your injuries. This corporate structure actually works in your favor because Walmart has deeper pockets and better insurance coverage than individual workers.
Occasionally, more than one party is responsible for the issue. Outside vendors who cause spills while stocking shelves or cleaning companies that fail to maintain safe conditions can also be held accountable. Your lawyer will look into who is responsible for what.
Walmart employs aggressive defense tactics and maintains an in-house legal team specifically trained to fight injury claims. They use sophisticated surveillance systems and detailed incident report protocols to build defenses against your claim.
The company acts quickly to preserve evidence that helps them while allowing unfavorable evidence to disappear. Security footage often gets overwritten within days unless your attorney sends an immediate preservation letter.
Texas comparative fault rules add another layer of complexity. If Walmart can prove you share any blame for the accident, your compensation gets reduced proportionally. Their lawyers are experts at shifting blame to injured customers.
Walmart stores are high-traffic environments where hazards develop constantly throughout the day. The store’s failure to conduct regular safety inspections and address known dangers creates dangerous conditions for shoppers.
We frequently see claims arising from recurring hazards in Houston Walmart locations that result from staff negligence.
This category includes easily preventable liquid hazards. We often see spilled beverages and food items in grocery aisles, as well as dangerous, clear puddles near frozen foods created by leaking refrigeration units.
The nature of the store’s stock creates constant hazards. This involves dropped produce, such as grapes and lettuce, in the fresh food section, which are notoriously slick and difficult to spot on the floor.
Hazards often accumulate near entry and exit points, as well as in service areas. This includes rainwater tracked in at store entrances during Houston’s frequent storms and slick conditions caused by overflowing toilets and soap spills in restroom areas.
These hazards result from staff failing to manage store layout and facility maintenance properly. This involves misplaced floor mats and fallen merchandise that block clear walkways, as well as hazards outside the store, like poorly maintained parking lots with potholes and inadequate lighting.
Each of these hazards represents Walmart’s failure to meet its duty of care to customers.
Falling onto hard retail flooring can cause devastating injuries that require extensive medical treatment. The sudden impact often results in multiple types of trauma affecting different parts of your body.
Serious injuries commonly include:
Herniated discs requiring surgery and causing chronic pain
Especially dangerous for elderly shoppers, often requiring surgical repair
Head impacts cause concussions with lasting cognitive effects
Fractures in wrists, arms, and legs from attempting to break the fall
Torn ligaments and severe sprains are causing ongoing instability
These injuries often develop into catastrophic injuries requiring months or years of treatment, physical therapy, and rehabilitation. Some victims never fully recover their pre-accident quality of life.
Texas law allows you to seek compensation for both financial losses and personal suffering caused by your injuries. The goal is to secure a settlement that covers all accident-related costs and impacts.
Economic damages represent the calculable financial burdens placed upon you by the store’s negligence.
This includes all necessary medical expenses, both past and future. Compensation covers hospital stays, surgeries, physical therapy, prescription medications, and any specialized equipment or long-term care that may be required.
You have the right to recover the money you lost due to the time you missed work while recovering. Also, what if your injuries leave you with permanent limits? In that case, you can get paid for the difference in salary if you can’t go back to your old job.
This covers other direct financial costs related to the injury, such as gasoline, parking fees, or taxi fares for transportation to medical appointments and rehabilitation sessions.
Non-economic damages compensate you for the subjective, intangible ways the injury has diminished your quality of life.
You will be paid for the physical pain and discomfort caused by your injuries, as well as the mental and emotional pain caused by the trauma and the problems that followed, such as anxiety and depression.
This covers the loss of enjoyment of activities you previously loved, such as sports, hobbies, or spending time with family. It also includes compensation for disfigurement resulting from scarring or permanent disability.
The insurance company’s primary goal is to minimize its payout to you. Don’t let them dictate the value of your case.
Find out what your Walmart injury case is truly worth. Contact DeHoyos Accident Attorneys to discuss your slip and fall claim.
Tell a manager immediately about your fall and insist they create a written incident report. Get a copy of the report or at least write down the report number before leaving the store.
Take photos of the exact hazard that caused your fall, your visible injuries, and the surrounding area. If you’re too injured to take photos yourself, ask a witness or family member to help.
Visit an emergency room or urgent care clinic the same day, even if your injuries seem minor. Some serious injuries like concussions don’t show symptoms immediately. Know what to ask your doctor after an accident to ensure proper documentation for your claim.
Follow all doctor recommendations for treatment and therapy. This medical documentation proves the severity of your injuries and their connection to the fall.
Keep the shoes and clothing you wore during the fall as evidence. Save all medical receipts and documentation related to your treatment.
Get contact information from anyone who witnessed your fall. Their testimony can be crucial if Walmart disputes what happened.
Politely decline to give recorded statements to CMI or any insurance adjuster. These statements are designed to find reasons to deny your claim.
Direct all communications through your attorney once you hire one. This prevents you from inadvertently saying something that could harm your case.
Contact an experienced attorney before evidence disappears or gets destroyed. Surveillance video often gets overwritten within days unless your lawyer acts quickly.
Free consultations help you understand your rights without any financial risk or obligation.
We conduct thorough investigations to build powerful cases against Walmart and its claims administrators. Our process levels the playing field against their sophisticated defense tactics.
Our investigation includes sending immediate preservation letters for surveillance footage and other evidence. We interview witnesses while their memories are fresh and before Walmart’s lawyers can influence their testimony.
We review store inspection logs, maintenance records, and prior incident reports to establish patterns of negligence. Safety experts analyze the hazardous condition to prove Walmart’s failure to meet industry standards.
Medical experts work with your treating physicians to document the full extent of your injuries and future care needs. This comprehensive approach ensures we demand compensation for all your losses, not just immediate expenses.
Modified comparative negligence is a Texas law that reduces your compensation based on your percentage of fault. This means if you’re found 20% at fault, you receive only 80% of the total damages.
If you’re found 51% or more at fault, you recover nothing at all. Walmart’s lawyers will try to shift the blame to you using common arguments.
They claim you were distracted by your phone instead of watching where you walked. They argue you ignored “obvious” hazards that any reasonable person would have avoided, misrepresenting the standards of negligence in Houston. They suggest your footwear was inappropriate for the conditions.
We counter these tactics by proving that Walmart’s negligence created the dangerous condition. Our evidence shows the hazard wasn’t obvious and that you acted reasonably under the circumstances.
Texas law gives you two years from the accident date to file a personal injury lawsuit. This deadline is known as the statute of limitations, and missing it means forfeiting your right to compensation forever.
Acting quickly matters for reasons beyond just meeting deadlines. Critical evidence, such as surveillance video, can get overwritten or destroyed. Witness memories fade over time, making their testimony less reliable.
Store employees involved in the incident may quit or transfer to other locations. Physical evidence at the scene, such as blood, is often cleaned up, repaired, or altered, making it harder to prove what caused your fall.
Most cases follow a predictable timeline similar to that of other personal injury cases, although complex injuries or disputed liability can extend the process. Having experienced legal representation helps avoid unnecessary delays.
| Phase | Duration | Activities |
| Investigation | 2-3 months | Evidence gathering while you receive medical treatment |
| Demand Letter | 1 month | Presenting your claim to Walmart’s insurance |
| Negotiations | 3-6 months | Back-and-forth discussions seeking fair settlement |
| Litigation | 12-18 months | Filing lawsuit if settlement negotiations fail |
Most Walmart slip-and-fall cases settle without going to trial. However, being prepared for litigation strengthens our negotiating position.
Ryan DeHoyos has over a decade of experience representing injury victims against major corporations. He’s been recognized as a “Rising Star” by Super Lawyers for his dedication to client service.
Our advantages include:
We’ve secured substantial settlements against large retailers
You pay nothing unless we win your case
Deep knowledge of Houston courts and legal procedures
Access to expert witnesses and investigators
Walmart knows we’ll go to court if necessary
Every client deserves personal attention and genuine care during their recovery. You’re not just a case number to us – you’re a person who deserves justice.
Call (832) 743-2104 today to get the legal team that Walmart is afraid of.
Our clients consistently praise our communication, dedication, and results. One recent client said, “Ryan and his team fought tirelessly for my family after my slip and fall at a major retailer. They kept us informed every step of the way and secured a settlement that covered all our medical bills and more.”
We’ve recovered substantial settlements for Houston residents injured in retail slip and falls. While every case is unique, our experience with these claims enables us to maximize compensation for our clients.
Yes, but only when faced with strong legal representation and compelling evidence of their negligence.
No, you should never speak to CMI without your attorney present, as they will use your statements against you.
Your lawyer can obtain surveillance video through formal legal demands, but attempting this yourself usually results in “lost” footage.
Warning signs must be placed appropriately and clearly visible to be effective – we examine their adequacy and placement.
Walmart is responsible for maintaining safe parking areas, including ensuring proper lighting and making necessary surface repairs.
Your health insurance typically pays initially, and we seek full reimbursement as part of your settlement.
Failing to file an incident report does not necessarily destroy your case, we can prove notice through other evidence.
Cases often resolve during settlement negotiations, but matters that proceed to litigation can take substantially longer.
Don’t let Walmart’s insurance company minimize your injuries or deny your rightful compensation. You need an experienced advocate who understands their tactics and knows how to fight back effectively.
Time is critical in these cases. Evidence disappears quickly, and waiting too long can harm your chances of success. Our team is ready to start working on your case immediately.
We are available to discuss your situation and explain your legal options. The consultation is entirely free, and you’re under no obligation to hire us.
Don’t let Walmart take advantage of you. Call DeHoyos Accident Attorneys at (832) 743-2104 or contact us online for your free case review. We’re here to help Houston slip and fall victims get the justice they deserve.
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“As a client to this Law Firm, I found it to be rewarding base on their work ethics. With there expertise, knowledge, flexibility and being responsive to their client needs. They will see that their client receive the best outcome on there case. There are many people out there that have bad ideas about lawyers, but DeHoyos Accident Attorneys will make sure that you’re not stressed about anything pertaining to your case. I’ll recommend that you seek this Lawyer and Law Firm for any unraveling situation you might face.”
RIDLEY OSBOURNE
“I can’t say enough good things about DeHoyos Accident Attorneys! Mr. Ryan DeHoyos is extremely knowledgeable in his field of Personal Injury. I was injured in a motor vehicle accident last year and Mr. DeHoyos stopped at nothing to get me the compensation I deserved. He kept me updated on my case regularly and guided me to get the medical care I needed. Additionally, his staff is so kind and caring, especially Ashley… Thank you, DeHoyos Accident Attorneys for your professionalism in closing my case…and WINNING big!”
RAVEN DOLBERRY